CIB Egypt Mobile Banking

CIB now fits into your pocket, thanks to the new features of the CIB mobile app!

Use your smartphone for an easy, fast, and convenient banking experience without the need to use your computer. Get quick and secure access to your CIB accounts, TDs, CDs, Loans, Credit Cards and Investment Funds.

How do I get using this as quick as possible

First, download and install the CIB Mobile Banking app on your mobile device and if you are already registered on CIB Internet Banking, just login using the same username and password, otherwise register easily through the app, it only takes a few minutes!

If you do not have a CIB account, you can still use the application to locate the nearest CIB Branch or ATM and navigate to them, contact CIB through e-mail or Call Center and view CIB foreign exchange rates.

These features will make you go the bank less but still be in control of your banking:

1. View balances of everything you have in the bank – savings accounts, current accounts, credit cards, loans, certificates deposits, time deposits and mutual funds.

2. Settle credit cards … and we mean any credit card even if it is yours, a family member’s and even if it is not a CIB credit card.

3. Transfer money between any account inside or outside of CIB, inside or outside Egypt.

4. Set recurring and future dated transactions to your accounts and cards.

5. Make donations to your preferred charity.

6. In-app Registration.

7. Manage beneficiaries – add all those repetitive and/or recurring accounts you send money to, to make your transfers and settlements much quicker

8. Request a cheque books.

9. Manage your credit cards by stopping lost/stolen cards or disputing transactions.

10. Change limits of supplementary card.

11. Send inquiries, suggestions and complaints.

12. Fingerprint Login.

13. Update Contact Information

14. Change app language

Legal

All transfers to other accounts inside or outside CIB, including settlement of non-CIB credit cards, require the use of OTP (“One Time Password”) token, in accordance with the regulations of the Central Bank of Egypt (“CBE”). The OTP token is an independent service that adds a higher level of identification and security and should be requested from CIB, as it is not included in this application.

By downloading the CIB Mobile Banking application or setting up your device to download it automatically, you agree to the installation of this application, its future updates and upgrades. You can withdraw your consent at any time by deleting the application.

Security

CIB holds no responsibility when using the application on any device or operating system that has been modified outside the mobile device or operating system vendor supported or warranted configurations. This includes devices that are, for an example, “jail-broken” or “rooted”.

Contact Us

If you need help, please call CIB Call Center 19666, International number (+202) 19666 or email: CIB.customercareunit@cibeg.com

Please make sure you read the CIB Mobile Banking terms and conditions published on CIB website www.cibeg.com before you download the app.

由于CIB移动应用程序的新功能，CIB现在可以放入口袋了！

使用智能手机可以轻松，快速，方便地获得银行体验，而无需使用计算机。快速安全地访问您的CIB帐户，TD，CD，贷款，信用卡和投资基金。

我如何尽快使用它

首先，在您的移动设备上下载并安装CIB Mobile Banking应用程序，如果您已经在CIB网上银行注册，只需使用相同的用户名和密码登录，否则通过应用程序轻松注册，只需几分钟！

如果您没有CIB帐户，您仍然可以使用该应用程序找到最近的CIB分支机构或ATM并导航到它们，通过电子邮件或呼叫中心联系CIB并查看CIB外汇汇率。

这些功能可以让您少走银行，但仍可以控制您的银行业务：

1.查看您在银行中拥有的所有资产的余额 - 储蓄账户，经常账户，信用卡，贷款，证书存款，定期存款和共同基金。

2.结算信用卡...我们指的是任何信用卡，即使它是您的，家庭成员，即使它不是CIB信用卡。

3.在埃及境内或境外的CIB内外任何账户之间转账。

4.为您的帐户和卡设置定期和未来日期的交易。

5.向您首选的慈善机构捐款。

6.应用内注册。

7.管理受益人 - 添加您汇款的所有重复和/或经常性帐户，以便更快地转移和结算

8.索取支票簿。

9.通过阻止丢失/被盗卡或争议交易来管理您的信用卡。

10.更改附属卡的限额。

11.发送查询，建议和投诉。

12.指纹登录。

13.更新联系信息

14.更改应用程序语言

法律

所有转账到CIB内外的其他账户，包括非CIB信用卡的结算，都需要使用OTP（“一次性密码”）令牌，符合埃及中央银行（“CBE”）的规定。 OTP令牌是一种独立服务，可以添加更高级别的标识和安全性，应该从CIB请求，因为它不包含在此应用程序中。

通过下载CIB Mobile Banking应用程序或设置您的设备以自动下载，您同意安装此应用程序，其未来的更新和升级。您可以随时通过删除申请撤销您的同意。

安全

在移动设备或操作系统供应商支持或保证配置之外修改的任何设备或操作系统上使用该应用程序时，CIB不承担任何责任。这包括例如“越狱”或“扎根”的设备。

联系我们

如果您需要帮助，请致电CIB呼叫中心19666，国际号码（+202）19666或发送电子邮件至：CIB.customercareunit@cibeg.com

在下载应用程序之前，请务必阅读CIB网站www.cibeg.com上发布的CIB手机银行条款和条件。